At our online boutique, we prioritize seamless delivery to ensure your carefully curated selections arrive with care. Every order is processed within 1-2 business days after payment confirmation, with quality checks and secure packaging tailored to protect delicate materials and intricate designs. Whether you're refreshing your wardrobe or seeking statement pieces, our logistics partners guarantee reliable handling from warehouse to doorstep.

Processing times may vary slightly during seasonal peaks or promotional events, though most orders are dispatched within 48 hours. Transit durations depend on your location and carrier availability. For domestic destinations, allow 3-7 business days after dispatch. International shipments typically require 10-20 business days, excluding potential customs delays. Rest assured, we proactively monitor all shipments for timely updates.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Expedited services are temporarily unavailable to maintain sustainable logistics practices. Orders qualifying for free shipping will automatically apply the benefit at checkout—no codes required. Additional fees may apply for remote areas or special handling requests.

Currently serving 30+ countries across North America, Europe, and select Asian/Australian regions. We cannot deliver to PO boxes, military bases (APO/FPO), or embargoed territories. During checkout, our system will verify your address eligibility. For unlisted destinations, contact [email protected] for potential arrangements.

Upon dispatch, you'll receive a confirmation email with a tracking number and carrier link. For consolidated shipments, individual tracking may not apply—instead, monitor the master tracking ID provided. If you haven't received updates within 5 business days after the estimated shipping date, check your spam folder or account order page for the latest status.

While 98% of deliveries arrive as scheduled, unforeseen delays can occur due to weather, customs, or carrier disruptions. If your package exceeds the estimated timeframe by 10+ business days, contact our support team at [email protected] with your order number. For lost items verified by the carrier, we'll initiate a replacement or refund within 72 hours of investigation.

International customers are responsible for any applicable taxes, duties, or brokerage fees imposed by their local authorities. These charges are separate from your order total and typically collected upon delivery. We declare all packages at actual purchase value and cannot mark items as "gifts" to avoid fees. For estimates, consult your country's customs website before ordering.